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ServiceNow (NOW): financials, SEC filings and peers

ServiceNow (NOW) is a systems software company in the Information Technology sector of the S&P 500, headquartered in Santa Clara, California.

It was founded in 2003 and joined the S&P 500 on November 21, 2019.

Its fiscal year ends in December, and its shares trade on the NYSE.

In its SEC filings it is classified as “Services-Prepackaged Software”.

ServiceNow at a glance

Revenue (12 months)
$15.4B
Revenue growth
+21.8%
Operating margin
9.7%
Net income (12 months)
$1.4B
Free cash flow (12 months)
$4.8B
Cash
$2.4B
Debt
$7.5B
Diluted EPS (12 months)
$1.39

Twelve months to September 30, 2026, from the 10-Q filed October 28, 2026.

Latest twelve months

Over the twelve months to September 30, 2026, ServiceNow reported revenue of $15.4 billion, up 21.8% from a year earlier.

Its operating margin was 9.7%, down 4.2 percentage points from a year earlier: for every $100 of sales, about $10 was left as operating profit.

Net income was $1.4 billion (9.4% of revenue), 16.5% lower than a year earlier.

Profit fell while sales grew, which usually points to higher costs, heavier investment or one-time items. The filings explain which.

Operating cash flow was $5.3 billion and capital spending $584 million, leaving free cash flow of $4.8 billion (30.8% of revenue).

At the end of the period it held $2.4 billion in cash and $7.5 billion in debt, a net debt position of $5.1 billion.

Five-year trend

  • Revenue went from $4.5 billion in fiscal 2020 to $13.3 billion in fiscal 2025, about 24.1% a year.
  • Revenue has grown for 5 fiscal years in a row.
  • Operating margin widened from 4.4% to 13.7% over the same years.
  • Free cash flow was positive in each of the last 6 fiscal years.
Fiscal year20212022202320242025
Revenue$5.9B$7.2B$9.0B$11.0B$13.3B
Revenue growth30.5%22.9%23.8%22.4%20.9%
Operating margin4.4%4.9%8.5%12.4%13.7%
Net income$230M$325M$1.7B$1.4B$1.7B
Free cash flow$1.8B$2.2B$2.7B$3.4B$4.6B
Diluted EPS$1.13$1.60$1.68$1.37$1.67

Fiscal years as reported in ServiceNow’s 10-K filings. Free cash flow is operating cash flow minus capital spending.

Recent SEC filings

  • 10-Q filed October 28, 2026 — quarterly report
  • 8-K/A filed October 28, 2026 — Earnings results
  • 8-K filed October 28, 2026 — Earnings results
  • 10-Q filed July 23, 2026 — quarterly report
  • 8-K filed July 22, 2026 — Earnings results
  • 8-K filed May 22, 2026 — Executive or director change; Shareholder vote results
  • 8-K filed May 15, 2026 — Material agreement; New debt obligation

All ServiceNow filings on SEC EDGAR

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Questions about ServiceNow

Is ServiceNow's revenue growing?

Yes. Revenue for the twelve months to September 30, 2026 was $15.4 billion, up 21.8% from a year earlier, according to its SEC filings.

Is ServiceNow profitable?

Yes. It earned $1.4 billion in net income over the twelve months to September 30, 2026, a net margin of 9.4%.

Does ServiceNow have more cash or more debt?

At September 30, 2026 it had $2.4 billion in cash and $7.5 billion in debt, so more debt than cash.

When did ServiceNow last file financial results?

Its latest quarterly report (10-Q) was filed with the SEC on October 28, 2026.

Which companies are similar to ServiceNow?

In the S&P 500, ServiceNow is grouped in Systems Software within the Information Technology sector. CrowdStrike (CRWD), Fortinet (FTNT), Gen Digital (GEN), Microsoft (MSFT), Palo Alto Networks (PANW) are in the same group.

Understand the numbers

Source: ServiceNow’s filings with the U.S. Securities and Exchange Commission (EDGAR), retrieved November 11, 2026. Figures are as reported by the company and may be restated. This page is for information only and is not financial advice.